You must first notify us before you return an item.
Returns will only be accepted unused.
For warranty claims please read warranty procedures. We have a hassle free warranty fullfilment process.
If you decide not to use an item and want to return it you may return it unused for a full refund less the original shipping costs.
Refunds (if applicable) We do not charge restocking fees.
To complete your return, we may require a receipt or proof of purchase OR the name and email used when item was purchased. We can look it up.
If you decide not to use it you can return it unused for a full refund less the original shipping costs.
Refunds (if applicable).
We want happy and satisfied customers. We will do everything we possibly can to make any return item process go as smoothly as possible. We are here to serve you.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.
Our email: email@example.com
To return your product, you should mail your product to: KNUCKLEBUDDY® P.O. Box 1083, Sierra Vista, Arizona, US 85650
You will be responsible for paying for your own shipping costs when returning your unused item. Our Original shipping costs to you are non-refundable. If you receive a refund, the cost of the original shipping to you will be deducted from your refund.
If you choose to return you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.